Frequently asked questions
Account Questions
Is SignUp with BtcInstant.net free of charge?

Yes. SignUp with BtcInstant.net is completely free of charge.


How can I open an account?

In order to open an account you only need to have an active e-mail address. Switch to SignUp Page and fill in the require fields. It will take less than a minute.


Who can participate in BtcInstant.net? Do you accept investors from different countries?

Any person or company in the world can participate in BtcInstant.net. We have no restrictions on any country. The only condition is accepting our terms of service.


What if I can't access my account because I forgot my password?

Click on forgot password link, enter your username or e-mail and follow instruction. You'll receive your account reset information by email.


Investment Questions
How can I make money with BtcInstant.net?

Just register and create one or several deposits within one or several investment plans. After that you will be receiving profits according to the conditions of the investment plan you choose.


Which E-currencies do you accept?

We accept Bitcoin(BTC), Perfect Money, Payeer, Advcash, Litcoin(LTC), Ethereum(ETH) ,Bitcoin Cash(BCH), Dash and Dogecoin.


How long does it take for my deposit to be added to my account?

For Cryptocurrency deposit, it will be updated after 1 confirmation. For other e-currencies, all deposits are instant, your account will be updated as fast as you send a payment.


Can i make reinvestments?

Yes, you can reinvest from your e-currency account. However, we do not support compounding of investments from your account balances.


Withdrawal Questions
How can I request a withdraw?

To make a request you need to login to your account and click on "Withdraw " in the right menu, then fill in the necessary info to complete your withdrawal request.


When will my withdrawal request be processed?

All of our withdrawals are always instant, including Bitcoin withdrawal. But it will take up to 24 hours for sometime. If your withdrawal is pending, please be patient, it will be processed soon.


Do you process withdrawal requests on weekends?

Yes, we process withdrawal requests 7 days a week.


How can I check my account balance?

You can access the account information 24 hours, seven days a week over the Internet.


Affiliate program questions
How does the referral program work and how much can I earn?

We offer 3-10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive 3-10% ref commission from every deposit your referrals made.


Can I recommend myself for commissions?

No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commissions by recommending yourself. Besides, we may suspend your accounts.


Will I get my referral commission for every deposit my referrals make from external e-currencies or account balance?

You will get referral commission for every deposit your referrals make from external e-currencies, but we do not offer referral commission for deposit made from the account balance.


Do I need to have active investment in order to participate in your affiliate program?

No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.









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